A Bunch of Letters Logo

Why A Bunch of Letters?

I come to you - you aren't going to get an effective website by exchanging emails, faxes and phone calls. In addition, it wastes your time and makes things much more complicated. We come to your office, so you can explain, in person, what you want your website to accomplish, how you want it to look, what you want it to say, what I need to know about your company and your industry.

I custom design each website - a 'one size fits all' approach isn't going to give you the results you want. Your website must be handcrafted to target your market, service your customers properly and produce the results you want. I do re-use some general-purpose animations, when appropriate, but I custom design and program each website to meet your specific needs.

I charge one flat rate for everything - I don't bleed you to death with extra hidden costs. I charge a flat rate to design and program your website, then $35 a month to keep it on the internet (called 'hosting' in computerese). No extra charge for a secure line so you can accept credit card orders. No extra charges for animations or photos. No per hour charge for the time we spend coming out to see you or to design and program your website. No extra charges for email addresses. No additional fees for submitting your website listing to Google, Yahoo and dozens more (called 'search engines in computerese'). No additional charge for each page your website contains. Just one flat rate.

It makes things simpler for our customers and allows them to get the website they want, without having to worry about additional costs piling up. Sure, if you want me to spend 12 hours discussing your website with you, you need to scan in 100 photos, want a 50 page website or need 30 different email addresses, I will have to adjust my fee. But these are extremely rare cases. I will include any reasonable requests in my flat rate. I simply don't want to be taken advantage of. You know the type of person I mean.

I give you as much help as you need - Don't have a company logo? We will design one for you. No additional charge. Want a website, but don't have any idea what it should look like, how it should work or what it should say? I will design it for you and write the words. All at no additional charge. If you want a website and really have no ideas, except you want a website, I will discuss your market, your business, your industry, the results you want, etc. and produce a website to meet your needs. Again, this is included in our flat rate.

Conversely, if you have specific ideas about what you want, that's what I will do. I am here to give you as much help as you need to produce an effective website for your business.

I talk english not computerese - I don't talk in terms of HTML, bandwidth, megabytes, screen resolutions, etc. I talk about your company, your customers, how the website will look, what it will say and the results you want. I am not interested in impressing you or confusing you with our knowledge of computers. I focus on the issues that concern you. Leave the computer details to me. That's what you pay me for. Sure, if you wish to talk computers, I will be happy to. But I want to make getting a website as simple and easy for you as we can.

I have been programming computers for over 25 years - I am an expert. I have been programming computers before there was a public internet and even before there were such things as personal computers. I am not someone who, when the internet got popular, learned a little about the internet and started doing websites. I have been programming, designing and implementing computer systems for over a quarter of a century. I don't make the mistakes and have the problems that less experienced people do. There is no sense in having a website if there is going to be constant problems with it. I have the knowledge and experience to do the job right.

You talk to the same person every single time you contact us - this way, you don't have to repeat your question or whatever, over and over as you are transferred from one person to another endlessly. I, Chuck Freiman, is the only one who has contact with our clients. This assures that the person you talk to isn't someone who is an unknowledgeable phone answerer, who can only guess. Instead, you communicate with someone who can give you answers you can depend on. Furthermore, since you deal with only one person, you don't have to waste your time getting the person up to speed on your situation. We pride ourselves on the excellence of our customer service.

I make websites that everyone can use, regardless of the computer they are using - insuring you the widest possible audience for your website. This means we do your website without using Java, frames, plug-ins, etc. If you wish to know why these things work against you, click here. Yes, it requires me to put in a bit more work and be a bit more clever, but with my many years of experience in programming, I can produce a stunning website without using Java, frames, plug-ins, etc., so that everyone can access your website, without problems.

I create eye-catching animations for your website - I feel that the websites I create are good as any you will see on the internet. And, I do all our animations in only 256 colors, insuring they will look the same, whether they are viewed on a 256-color computer, or one with millions of colors. Again, it requires ingenuity and experience, but with my decades of experience, I know how to produce great results. To see some examples of the animations I do for my clients, click here.

Contact me at (310) 589-7000 and I will be happy to answer any other questions you have. I look forward to serving your internet needs.

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